Autohelp services
All types of claims, one transparent way of working
Insurance, participants and evidence differ from case to case. Choose the area closest to your situation.
For parties affected by a road traffic event
Motor liability
Support for injured parties where a road traffic claim is made against the responsible vehicle’s insurer.
- Vehicle damage after a collision
- Other property damage caused by a vehicle
- A previously submitted claim needs supporting material
For casco policyholders and vehicle users
Casco
Professional support when reporting and managing damage considered under the terms of a casco policy.
- Collision or impact
- Parking damage
- Weather and other insured events
For carriers and road transport participants
CMR
Support for carriers, senders and other parties dealing with liability in the carriage of goods by road.
- Goods damaged during carriage
- Full or partial shortage
- A delay-related compensation claim
For cargo owners, senders and insured parties
Cargo insurance
Management of claims for damaged, missing or lost goods insured during transport.
- Physical damage to a consignment
- Shortage or disappearance of goods
- Deterioration caused by an insured transit event
For public transport passengers
Public transport claims
Support for passengers injured or otherwise affected while boarding, travelling on or leaving public transport in Serbia.
- A fall following sudden braking or turning
- An injury while boarding or leaving a vehicle
- A collision or another incident during a journey
For individuals and owners of damaged property
Claims arising on public spaces
Support for injury and property damage connected with the condition of a road, pavement, green space or another public area in Serbia.
- A fall caused by a hole, uneven surface, ice or an uncleared route
- Vehicle damage on a road or another public traffic area
- Damage caused by a branch, tree or municipal equipment
Not sure which area applies?
During the introductory call we review the basic facts and explain a reasonable next step, without requiring an immediate engagement.
Request a free call