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Services

Casco

Professional support when reporting and managing damage considered under the terms of a casco policy.

For casco policyholders and vehicle users

The policy, event and damage reviewed as one whole.

Casco is contractual insurance, so cover and duties are checked against the individual policy. We help keep the report complete and communication documented.

Situations we can assist with

  • Collision or impact
  • Parking damage
  • Weather and other insured events
  • A dispute about the damage or requested additions

Useful first steps

  1. 1.Check the reporting channel stated in the policy.
  2. 2.Photograph the condition safely and preserve it for any required inspection.
  3. 3.Keep keys, reports, invoices and all communication.

What we usually review

  • Policy and applicable conditions
  • Event report and available official record
  • Damage photographs and estimate
  • Evidence of ownership or authorised use

How we manage the claim

01

Cover

We review relevant policy terms and the event description.

02

Evidence

We organise records about the cause and extent of damage.

03

Review

We monitor inspection, additions and the insurer decision.

What can make review harder

  • Assuming all casco policies cover the same events.
  • Delaying notification without checking policy duties.
  • Repairing or removing traces before documentation.

Questions about this service

Does every policy cover parking damage?

Not necessarily. The agreed cover, exclusions and event circumstances must be reviewed.

What if I disagree with the estimate?

The estimate, evidence and reasoning should first be reviewed before choosing the next step.