Data we process
We process contact details submitted voluntarily, information needed for an agreed case and technical data necessary to keep the service secure.
Privacy policy
Company details
- Company details
- AUTOHELP DOO
- Registered office:
- Beograd
- Tax ID:
- 115780240
- Company registration no.:
- 22315072
Purpose and safeguards
Data is used to respond, manage the agreed service and meet legal obligations. Contact details are encrypted and access is role-based.
Analytics with consent
If you accept optional analytics, Google Analytics through Google Tag Manager processes technical website usage data to measure visits and improve content. Google services are not loaded before you consent.
Marketing with separate consent
If you separately accept marketing, Meta Pixel records a page view and a choice to contact us by telephone, WhatsApp or Viber to measure advertising performance. We do not send form or message content, telephone numbers, email addresses or case data.
Retention and rights
Retention follows applicable requirements. Use the official company contact details to exercise a right of access, correction or another applicable right.