Location
We establish the exact road, pavement, plot or area and its use.
Services
Claims arising on public spaces
Support for injury and property damage connected with the condition of a road, pavement, green space or another public area in Serbia.
For individuals and owners of damaged property
The exact location, condition and consequences documented as one coherent event.
A public-space matter starts with the exact place, type of defect and the body responsible for management or maintenance. A street name alone does not establish responsibility.
Situations we can assist with
- A fall caused by a hole, uneven surface, ice or an uncleared route
- Vehicle damage on a road or another public traffic area
- Damage caused by a branch, tree or municipal equipment
- Injury or damage in a park, path or another public space
Useful first steps
- 1.Address injury or prevent further damage without putting anyone at risk.
- 2.Photograph the defect, wider location, landmarks and consequences from several angles.
- 3.Report the problem to the relevant local service and keep the report number or confirmation.
What we usually review
- Photographs of the exact location, defect and consequences
- Medical records or property-damage report
- Confirmation of a municipal report or competent-service attendance
- Invoices, estimates, witness contacts and correspondence
How we manage the claim
Responsibility
We review who may manage or maintain that place.
Evidence
We connect the condition, event, consequences and evidenced costs.
What can make review harder
- Taking only a close-up photograph without an identifiable location.
- Repairing or removing consequences before documentation where there is no urgency.
- Sending a claim to a randomly selected authority without checking responsibility.
Questions about this service
Is the city always responsible?
No. The type of area, responsible operator, applicable duties and circumstances must all be established.
Is one photograph of a hole or ice enough?
Usually not. Wider location, scale, landmarks, consequences and timing are also useful.