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Motor liability

Support for injured parties where a road traffic claim is made against the responsible vehicle’s insurer.

For parties affected by a road traffic event

Facts and evidence presented clearly and completely.

This service is for individuals and companies whose property was damaged in an event considered under motor liability insurance in Serbia. We first identify the participants and potentially relevant insurer.

Situations we can assist with

  • Vehicle damage after a collision
  • Other property damage caused by a vehicle
  • A previously submitted claim needs supporting material
  • Unclear or incomplete insurer communication

Useful first steps

  1. 1.Prioritise safety and follow instructions from the competent services.
  2. 2.Keep photographs, participant details and the available event report.
  3. 3.Before repairs, check which inspection and records should be preserved.

What we usually review

  • Available police report or European Accident Statement
  • Participant, vehicle and insurance details
  • Photographs of the scene and damage
  • Estimates, invoices and insurer correspondence

How we manage the claim

01

Review

We separate known facts from information still needed.

02

Preparation

We organise the documents and claim explanation.

03

Monitoring

We record review stages, additions and the insurer response.

What can make review harder

  • Discarding original records or invoices.
  • Repairing before necessary inspection and documentation.
  • Signing a document that has not been understood.

Questions about this service

Is a European Accident Statement always sufficient?

There is no universal answer. It must be reviewed with the participants, circumstances and all available records.

Do I need every document before calling?

No. A short overview is enough for the initial conversation; a specific checklist follows.