After an accident
Documents for a motor liability claim in Serbia
The information and records commonly used when preparing a claim against the responsible vehicle’s insurer in Serbia.
Published 12. November 2025. · Autohelp expert team

No single checklist fits every event, but organised source records make review easier and reduce repeated requests. Keep originals and record what has already been submitted to the insurer.
Event and participant details
Record the place and time, registrations, contacts and known insurance details. Keep the European Accident Statement or the information needed to obtain the official accident documentation.
Evidence of damage
Photographs should show both context and details. Depending on the stage, an inspection record, estimate, quotation or invoice may be relevant.
- Original photographs
- Inspection or damage estimate
- Invoices and necessary expense records
- Insurer correspondence
Evidence of the right to claim
Ownership, authority, company data or an explanation of who bears the loss may be required. Do not send sensitive records through the ordinary callback message.
Keep a submission log
Record what was submitted, when and by which channel. This shows whether a request concerns new information or something already delivered.