After an accident
What to do immediately after a road traffic accident in Serbia
A calm sequence for safety, recording the event and preserving information that may matter to a claim handled in Serbia.
Published 09. September 2025. · Autohelp expert team

This guide concerns events and claims handled in Serbia. Protecting people and following the competent services’ instructions comes first. Only when it is safe should you start preserving facts that may later explain the event and damage.
Safety and assistance come first
Check whether anyone needs help, make the location as safe as possible and contact the competent services where circumstances require it. Do not put yourself or others at additional risk.
Record what you can actually observe
If safe, photograph vehicle positions, damage, registration plates and the wider area. Record the date, time, location, participant contacts and insurance details.
- Keep original image files.
- Do not rely on memory alone.
- Separate observed facts from assumptions about liability.
Preserve the records
Keep your copy of the European Accident Statement or details about the police report, necessary expense receipts, correspondence and insurer notices. Check whether an inspection is needed before repairs.
Prepare a short overview
Basic facts and a list of available records are enough for the initial call. A professional review identifies gaps and reasonable next steps; you are not expected to determine the legal position yourself.