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Cargo insurance

Management of claims for damaged, missing or lost goods insured during transport.

For cargo owners, senders and insured parties

Policy, cargo value and evidence connected in an understandable claim.

Cargo insurance protects the insured interest in the goods under the agreed terms. The review focuses on the insured peril, condition, cause and evidence of value and transit.

Situations we can assist with

  • Physical damage to a consignment
  • Shortage or disappearance of goods
  • Deterioration caused by an insured transit event
  • Survey, salvage or loss-mitigation costs

Useful first steps

  1. 1.Protect the goods from further loss where safe and possible.
  2. 2.Record packaging, quantity, condition and where the loss was found.
  3. 3.Preserve rights against responsible parties and notify the insurer.

What we usually review

  • Cargo policy and cover terms
  • Commercial invoice and packing list
  • Transport documents and delivery receipt
  • Survey report, photographs and value evidence

How we manage the claim

01

Policy

We review the insured interest and relevant perils.

02

Loss

We document condition, cause, quantity and value.

03

Recovery

We follow the claim, survey and requested additions.

What can make review harder

  • Delaying inspection of perishable or changing goods.
  • Discarding damaged packaging before documentation.
  • Confusing cargo cover with carrier liability.

Questions about this service

Are cargo and CMR insurance the same?

No. Cargo protects an interest in the goods; CMR insurance usually concerns the road carrier’s liability.

Should damaged goods be discarded immediately?

Not before documentation and coordination, unless safety or mandatory rules require urgent action.