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Guides and practical advice

Practical guides about traffic, transport, public-space and other claims handled in Serbia.

Comparison of carrier liability and insurance for the goods

CMR transport

21 May 2026

CMR liability insurance and cargo insurance: key differences

A plain-language distinction between road carrier liability and insurance of an interest in goods.

 Photographing packaging, marks and a seal on goods in transport

CMR transport

23 Apr 2026

Goods before and after road transport: a photo checklist for packaging, marks and seals

A consistent photo sequence for goods, packaging, marks, pallets and seals in an international transport matter handled in Serbia.

 Inspection of damaged goods and documents for a cargo claim

Cargo insurance

19 Mar 2026

Cargo insurance loss: notification, survey and core documents

How to protect goods and connect cargo cover with evidence of value, condition and transit in a claim involving Serbia.

 Damaged goods on a pallet with a CMR consignment note and temperature record

CMR transport

26 Feb 2026

CMR cargo damage: first steps and preserving evidence

A practical sequence for recording damage, shortage or another issue in international road transport involving Serbia.

 City bus interior with passenger seating and simple incident-recording materials

Public transport

12 Feb 2026

Injured on public transport in Serbia: what to record

Practical first steps after a fall, sudden braking, collision or another incident on a bus, tram, train, taxi or other public transport in Serbia.

 A neatly organised digital folder for claim documents

Rights and procedure

29 Jan 2026

A digital claim file: how to organise documents and correspondence in Serbia

A simple folder, file-naming and communication log system for an insurance matter handled in Serbia, while preserving the originals.

 Uneven paving slab on a public walkway with a measuring tape and phone for documentation

Public spaces

23 Dec 2025

Damage on a public space in Serbia: documenting the place and consequences

How to record a hole, ice, uneven pavement, branch or another public-space problem and preserve information relevant to a claim handled in Serbia.

 A vehicle prepared for inspection and a casco claim report

Casco

11 Dec 2025

Reporting a casco claim in Serbia: first steps and documents

How to check policy duties, preserve the vehicle’s condition and prepare an orderly casco notification in Serbia.

 Documents and photographs prepared for a motor liability claim

After an accident

12 Nov 2025

Documents for a motor liability claim in Serbia

The information and records commonly used when preparing a claim against the responsible vehicle’s insurer in Serbia.